Practical writing on content moderation, AI escalation, and building moderation pipelines your team can own.
Ecommerce fraud losses, growth forecasts, and the shift to AI-driven attacks — the 2026 numbers that matter for trust & safety teams, with sources.
Deepfakes, synthetic identities, and AI-written scams are growing fast. Here's how AI changed ecommerce fraud in 2026 — and the signals that still give it away.
Friendly fraud drives most chargebacks and 40-80% of fraud losses. Here's what first-party fraud is, why it's growing, and how to spot a dishonest dispute.
Account takeover losses hit $17B and 61% of attacks target ecommerce. Here's how ATO works, why it's growing, and the signals that reveal a hijacked account.
Scam listings erode marketplace trust fast. Here are the red flags that expose a fraudulent listing, and why catching them at submission beats cleaning up later.
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